frequently asked questions
What is Air-O-Matic?
Air-O-Matic is a premium brand offering high-quality car perfumes designed to enhance your driving experience with long-lasting and refreshing fragrances.
Are Air-O-Matic perfumes safe for all car interiors?
Yes, our perfumes are made with non-toxic ingredients and are safe for use in all types of vehicles and interiors.
How long does one car perfume last?
On average, our perfumes last between 30 to 45 days depending on usage and weather conditions.
Do you offer cash on delivery (COD)?
Currently, we do not offer COD. All payments are processed securely through online payment gateways.
How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS. You can use that to monitor delivery status.
What should I do if I receive a damaged or leaking product?
Please contact our customer support within 48 hours of delivery with clear photos of the damaged item. We’ll replace or refund it promptly.
Can I return a perfume after opening it?
No, opened or used perfumes cannot be returned due to hygiene and safety reasons, unless the item is damaged or defective.
How do I choose the right fragrance?
We offer detailed descriptions for each product. You can also contact our support team for personalized recommendations based on your preferences.
Do you ship across India?
Yes, we offer nationwide shipping across India. Delivery typically takes 3–7 working days, depending on your location.
How can I contact customer support?
You can reach us via phone at +91 8104272918 or email at airomaticfragrances@gmail.com from Monday to Saturday, 10 AM to 6 PM.